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United Way - Celebrating 90 Years of Service

211 - East Tennessee Information & Referral

Dial 211 logo

211 provides a free, easy to use, comprehensive information and referral system which links people in need with appropriate health and human service resources.

211 Defined

Thousands of individuals and families search everyday for financial assistance, food or shelter. Individuals looking for help can spend precious time calling numerous organizations and be passed through a confusing maze of agencies and services before finding the right one. By making services easier to access, 211 encourages prevention and fosters self-sufficiency.

The 211 Idea

Much like dialing a three-digit number for directory assistance or emergency help. 211 is a universal number and a free call that creates a critical connection between an individual in need and the appropriate human-service resources. By dialing 211, individuals can also be matched with volunteer and donor opportunities.

211 Website:


Mailing Address:
P.O. Box 51650
Knoxville, TN 37950-1650
Toll Free: 1-866-588-4211

Give Now

United Way is working to advance the common good by focusing on education, income, health, and basic needs.

Click here to donate to United Way of Greater Knoxville.

10 Year Goals

United Way of Greater Knoxville’s Community Assessment and Planning committee have developed 10 year goals in the areas of education, income and health.

Click here to learn more about these 10 Year Goals

Volunteer Opportunities

Find upcoming volunteer opportunities in the Knoxville area.

Check out our volunteer solutions page!

Related United Way Websites